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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cheri Terracciano

March 6, 2023

5  out of  5 rating by Cheri Terracciano
"Sam Newell is awesome! We must have spent close to 4 hours on the phone via several phone calls and many many questions from yours truly. He was patient, decisive, and very clear with his responses and explanations and I thank him for all that. Oh, and he saved me about $60 a month over all... yahoo!!"

Josh Dearden

January 23, 2023

5  out of  5 rating by Josh Dearden
"Kathy is not only well spoken but she is straight to the point. Best insurance rep I’ve ever had the pleasure of doing business with. Super nice and professional, give Kathy a raise because she is a gem."

Keanau “Slim” Suiter

January 10, 2023

5  out of  5 rating by Keanau “Slim” Suiter
"Getting quotes and getting started with insurance can be nerve racking and difficult at times, but not today. Today I had an overall wonderful, easy, friendly and informative time getting setup. Matt was wonderful, he explained things in detail, went over multiple options, he did not rush me to pick policies. Matt stayed patient and friendly The whole time. Would definitely recommend to others. Thank you Matt"

Stacey Omsberg

December 17, 2022

5  out of  5 rating by Stacey Omsberg
"Thanks for the work your office does,very easy and helpful,keep up the good work"

Julia Henry

November 29, 2022

5  out of  5 rating by Julia Henry
"Amara's professionalism, patience, and commitment to giving the highest level of customer service is amazing and appreciated."

Ian Mastenbrook

November 16, 2022

2  out of  5 rating by Ian Mastenbrook
"Insured with this office for about a year. I called them with a simple request to change my address. After several days I called and asked for new ID cards and was told they'd be available by the end of the week. 4 weeks later I didn't have them and I was forgotten about. It was easier for me to get new insurance from the competition than to deal with this office unfortunately..."

Anthony H.

November 15, 2022

5  out of  5 rating by Anthony H.
"My family referred me to this office, the better part of the decade later, though all the twists and turns (no pun indended), these people have been there every step of the way. Thank you again Kathy and your outstanding team. Keep on setting the standard."

Steven Hood

November 10, 2022

5  out of  5 rating by Steven Hood
"Amara was Professional, kind and quick."

Todd Moore

October 31, 2022

5  out of  5 rating by Todd Moore
"Always treated with curtsey and respect. Kathy has built a team of agents that are very knowledgeable and professional. Super satisfied with our relationship. Happy Halloween."

Lonnie Lively

October 25, 2022

5  out of  5 rating by Lonnie Lively
"This State Farm agency has an excellent staff! Very friendly and professional."

Kevin Brown

October 21, 2022

5  out of  5 rating by Kevin Brown
"Great job. Thanks for all the help, Amara!"

Jodi Tweton

October 17, 2022

5  out of  5 rating by Jodi Tweton
"We had great response and quick approval of our claim on a stolen catalytic converter. Upon selling one of our vehicles, Matthew gave excellent advice on handling our policy going forward. Each time we were treated with respect, concern, and with an outcome that was to our benefit."

Levi Wecks

October 14, 2022

5  out of  5 rating by Levi Wecks
"Love these folks, they take great care of us!"

Dan Bern

September 21, 2022

5  out of  5 rating by Dan Bern
"I am very happy with State Farm agent Matt Delgado. He was knowledgeable, accurate and confident on the information he gave me regarding my insurance needs. He answered all of my questions in complete detail, very honestly and absolutely exceeded all of my expectations!! Lynanne Reed was equally wonderful and helped me with her expertise when Matt wasn't available. Great teamwork!! Thanks so much!!"

samira kaady

September 20, 2022

5  out of  5 rating by samira kaady
"I have been a long time customer of State Farm. Kathy Buzalski’s team is always helpful, friendly and their service is prompt. Recently I called regarding an unresolved issue and worked with Amara. She followed up on the problem and went the extra mile, communicated with me via texts and e-mails, till the issue got completely resolved. I was very impressed with her care and professionalism. Thank you Amara! You were extremely helpful. It’s always a pleasure to work with such friendly and professional group. I highly recommend this office for their great customer service."

Mark Emery

September 15, 2022

5  out of  5 rating by Mark Emery
"Starting from when Mike K owned the agency, my experience with Kathy has been excellent, and for well over 33 years to date. Since Kathy has taken over the agency, she and her staff have continued to be excellent."

Indamix HQ

August 11, 2022

5  out of  5 rating by Indamix HQ
"always a pleasure walking in to there offices being greeted by smiling faces. highly suggest you reaching out to them and seeing about there rates. very competitive and been taking care ne for years."

Crystal K

August 1, 2022

5  out of  5 rating by Crystal K
"Kathy is amazing!! She goes above and beyond for her clients, is very helpful and knowledgeable! I have had some bad experiences with State Farm insurance, but when I switched my agent to Kathy, she made a difference. Thank you Kathy for all that you do!"

Pam Lemire

July 7, 2022

5  out of  5 rating by Pam Lemire
"Great customer service - friendly, knowledgeable and efficient. Really enjoy working with this group !"

Stacy Loyer

June 3, 2022

5  out of  5 rating by Stacy Loyer
"I've always had a great experience with Kathy's office! I've been there for years. That's saying a lot for someone who has so many cars and who has shopped around many places for insurance. I left this office and came back and was treated with warmth and kindness. It's just not the same anywhere else. I don't even bother to look anymore. I know the staff,Matt has helped me plenty of times, he's super informative and friendly. He does a most excellent job. All the staff here is great!! Thank you guys for your hard work."

Julio Vazquez

June 2, 2022

5  out of  5 rating by Julio Vazquez
"Best service ever I've always had great experiences with this franchise office awesome I've been with them for about 8 years and I have no complaints all I have is good service when I needed it and good support team"

Asher Chen

May 31, 2022

5  out of  5 rating by Asher Chen
"I gave them a call, they picked up my call and helped me to update the insurance information! It is very impressive in 2022 because my previous agency never pick up my calls after 2020."

Kali Cox

May 11, 2022

5  out of  5 rating by Kali Cox
"The best of the BEST! Thank you Kathy and team for dealing w me😅"

Linda Jennings

April 26, 2022

5  out of  5 rating by Linda Jennings
"In all of my years on this earth I don't think that I have ever received the fantastic customer service that I have received from Kathy Buzalsky's State Farm office. Each and every single one of her employees have made me feel as if I am their only insured. They are quick to respond to questions, on top of their game far surpassing any other ins. agts I have come across, and are just genuinely beautiful people. I highly recommend them for all of your insurance needs 100%!! Linda Jennings Portland Oregon"

Jc Cross

April 20, 2022

1  out of  5 rating by Jc Cross
"STAY AWAY FROM THIS AGENCY/ HORRIBLE SERVICE Kathy Bulzasky agency will be sticky sweet to you as they sign you up for a policy and take your money, but if you have any issue they will not be there to assist you. I was left five hours road side in the dark with two senior dogs because State Farm's third party towing vendor employee(s) failed to complete the work order securing and dispatching a tow truck. I sent a electronic request waited and hour and half and called again speaking to an agent, waited another hour, called again, and again to be told four hours later that the prior agent(s) never finished the work order by securing a tow truck. It took me another two weeks and eight email requests to get the owner Kathy Bulzasky on the phone to discuss reimbursement for the horrible service that ended up costing me not only three weeks and countless unpaid hours of time and stress, but also an additional $50.00 out of pocket to jump the car I because the work order to the tow truck company failed to include the request. When trying to tell Kathy about multiple system failures which included incorrect directions from her office agent Lyanne (e.g. send her the receipt then stated contact the vendor to file a claim ) she was disinterested in listening to me. Kathy interrupted me several times when I was speaking, and then flipped the script saying, “I could yell all I wanted that was not going to solve anything.” This had to be her speaking figuratively because I was speaking calmly detailing the events that cost me three weeks of problems due to multiple system failures from her State Farm agency. When I told her I did not appreciate her flipping the scrip and acting like she was the victim. Kathy hung up on me. I emailed her and told her I will be forced to contact the Better Business Bureau to file a claim against her if she fails to respond. She ended up stating she would sent the $50.00 check from her office. Kathy never took any accountability for her unprofessional behavior that cost me three weeks of my unpaid time and additional distress in attempting to get my money back. That is the kind of disrespectful service you will get from Kathy Bulzasky State Farm Agency. I FIRED HER after this experience."