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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald Stitt

August 5, 2026

5  out of  5
rating by Donald Stitt
"Great service, Khoa was very helpful, a pleasure to work woth"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience. It was a pleasure assisting you, and we truly appreciate you taking the time to share your feedback. If there's ever anything you need in the future, we're always here to help!"
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Douglas Richey

August 4, 2026

5  out of  5
rating by Douglas Richey
"Excellent efficient service."
We responded:
"Thank you, Doug! In the world of AI we love to hear that our customers appreciate talking with a real person and one that cares. Always our goal in the Kathy Buzalsky Insurance Agency is to listen and to help."
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debra corbin

July 29, 2026

5  out of  5
rating by debra corbin
"My experience with Shalina Hollingbery was amazing. She helped me evaluate our coverage needs and provided excellent recommendations for multiple properties and vehicles. Even though I added umbrella and personal article policies-plus earthquake insurance-the cost is less than our current insurance. We have protection that our current carrier never even discussed.
I was motivated to shop after having been with the same insurance company for 40+ years but being treated quite poorly, including by the agent/agency.
Having a relationship with Shalina and Kathy, via phone and email, plus the background and reputation of State Farm, is really going to give me peace of mind. 10 stars!!"
We responded:
"One of our first ten-star reviews, thank you! 😊 We truly appreciate you taking the time to share your experience, and we’re grateful to be able to earn your trust. If you ever have questions or need anything, we are always here to help. "
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Seranity Hinkley

July 24, 2026

5  out of  5
rating by Seranity Hinkley
"I have to say the customer service can not be beat!! We have 2 vehicles, life, and RV coverage with them. They have been absolutely amazing to work with. Especially Shalina!! She always goes above and beyond to meet both our coverage and budget needs. I recommend her to all of my family and friends looking for coverage."
We responded:
"Thank you, Seranity, for the wonderful review! We’re so glad Shalina has provided exceptional service and helped find the right coverage to fit your needs and budget. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"
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Jenai Fitzpatrick

July 23, 2026

5  out of  5
rating by Jenai Fitzpatrick
"⭐⭐⭐⭐⭐⭐ If I could give 6 stars, I would!

I've been with State Farm for decades and, through moves over the years, have worked with five different agents across four different offices. Kathy Buzalsky's office is one of the best experiences I've had, and Shalinda has been absolutely outstanding.

Moving from Florida back home to Oregon was a major life transition, and Shalinda and the entire team made transferring my policies between states effortless. They found me very competitive rates for both my auto and renter's insurance, and what impressed me most was that they continued looking for ways to lower my premiums even after everything was already in place.

Their support really shined during my cross-country drive. I was involved in a no-fault accident, and Kathy's office stepped in and handled the details I couldn't manage from the side of the road. Instead of spending hours chasing insurance companies and playing phone tag, I was able to stay focused on safely completing my journey. Their relationships with Fix Auto and Enterprise Rent-A-Car made the repairs and rental car process incredibly smooth and virtually stress-free.

Every interaction has been friendly, knowledgeable, responsive, and genuinely caring. It's rare to find a team that combines professionalism with such a personal touch. From the day I left Florida until I was settled back in Portland, they've had my back every step of the way.

Thank you, Kathy, Shalinda, and the entire team, for making what could have been a stressful transition feel easy. Your friendliness, expertise, reliability, and genuine care have earned my trust, and I couldn't recommend this office more highly!"
We responded:
"What a beautiful and impactful review Jenai. My team and I share daily what wonderful customers we have and you are one of them. Thank you for taking the time to recognize our efforts. "
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Svetlana browning

July 17, 2026

5  out of  5
rating by Svetlana browning
"I had the pleasure of working with agent Shalina to initiate my auto policy. She was exceptionally kind and knowledgeable regarding my requirements, and she addressed all of my inquiries. I thoroughly enjoyed our conversation. I also enrolled in rental insurance. I anticipate a pleasant experience moving forward."
We responded:
"Thank you so much, Svetlana, for the five-star review! Shalina does an incredible job highlighting what matters most to our new customers. I’m thrilled that you recognized that value, and I’m so glad you’re now one of Kathy Buzalsky Agency’s customers!"
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David Sturdevant

July 13, 2026

5  out of  5
rating by David Sturdevant
"The best. Definately you want to work with Shalina."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Clackamas State Farm team is always here for your insurance needs.

Kathy Buzalsky - State Farm Insurance Agent"
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Haneefah Dudley

July 2, 2026

5  out of  5
rating by Haneefah Dudley
"My agent Khoa Le is an absolute Rockstar! Getting new car insurance and comparing quotes has never been so pleasant.! He went above and beyond to customize my policy exactly the way I wanted. Khoa is professional and personable!
Khoa is a Gem! I am happy I chose StateFarm!"
We responded:
"We think Khoa is a rockstar too! Thank you for recognizing all of his amazing attributes, and I'm so happy that you chose the Kathy Buzalsky Insurance Agency for your insurance needs!"
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ronald cavallo

June 29, 2026

5  out of  5
rating by ronald cavallo
"The best insurance agent I have ever had, Kathy is really patient and thoroughly organized. I've never had a car insurance that I can set up with that much clarity and reassurance 🙏☺️"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sarahi provided you with such a patient, organized experience as providing exceptional service is always our goal. We truly appreciate your trust in us!"
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Kassandra Bruner

June 12, 2026

5  out of  5
rating by Kassandra Bruner
"Very kind customer service, helpful and efficient!"
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Clackamas State Farm office! We appreciate your support.

Kathy Buzalsky - State Farm Insurance Agent"
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David Berggren

June 8, 2026

5  out of  5
rating by David Berggren
"Shalina’s professionalism, kindness and knowledge were exemplary in every way. From answering all of my general inquiries, to providing me a quote, and ultimately walking me through the process of becoming a State Farm client. She made what in the past for me has been somewhat of a nuisance with other providers, an absolute seamless breath of fresh air and joy to experience. I would recommend this office and its staff, specifically Shalina, to anyone looking for an entirely better insurance endeavor in every way. Thank you."
We responded:
"David, what a wonderful tribute to Shalina and well deserved. She is a perfect example of what being genuinely authentic is and caring for the customer. I appreciate that you saw value in that.
We are excited to have you as a customer and thank you for your business!"
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Judy

May 13, 2026

5  out of  5
rating by Judy
"We have been insured by Kathy and State Farm for 45 years. They have always been very helpful when we needed more or traded insurance on cars, motorcycles and travel trailers."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Clackamas State Farm office.

Kathy Buzalsky - State Farm Insurance Agent"
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Orlando Riquelme

May 7, 2026

5  out of  5
rating by Orlando Riquelme
"Very cordial and professional attention."
We responded:
"We’re grateful for your feedback! Providing cordial, professional service is our priority. Thank you for choosing us."
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Ashley

April 30, 2026

5  out of  5
rating by Ashley
"Sarahi has been so understanding, flexible and informative through my entire process of signing up with State Farm."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Clackamas State Farm team is always here for your insurance needs.

Kathy Buzalsky - State Farm Insurance Agent"
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Jaime Moreno

April 30, 2026

5  out of  5
rating by Jaime Moreno
"They are very kind people who try to help you in the most attentive way possible with whatever you are looking for. I got my auto insurance there, and I really liked the price they offered me."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Clackamas State Farm office. Thank you for trusting us with your insurance.

Kathy Buzalsky - State Farm Insurance Agent"
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Jr Lemani

April 28, 2026

5  out of  5
rating by Jr Lemani
"I got help from an Agent Sarahi and she was amazing made it easy for me."
We responded:
"Thank you for the five stars! Sarahi is one of our newest members on the team and we are singing her praises for taking such great care of our new customers. We're excited to have you onboard. "
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Windy-Ayres Wray

April 23, 2026

5  out of  5
rating by Windy-Ayres Wray
"I was so glad to have reached Sarahi, when calling around for new home/car insurance. She helped me navigate the ins and outs of which coverage worked best for our needs. Very pleasant to work with; amazing customer service!"
We responded:
"Sarahi not only loves saving new customers on their premium, but she also genuinely cares to ensure that they have the best experience and adequate coverages. Thank you for your five-star review, and we are excited to have you as our new customer!"
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Alisa Peck

April 22, 2026

5  out of  5
rating by Alisa Peck
"Such a great experience! This office is on top of everything and switching over was a breeze."
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our Clackamas State Farm team is always here for your insurance needs.

Kathy Buzalsky - State Farm Insurance Agent"
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Ruth Classen

April 16, 2026

1  out of  5
rating by Ruth Classen
"We are loyal customers with State Farm for over 45 years. We have owned our condo since 2005. Turns out State Farm, Kathy Buzalsky's office has been over charging us for condo coverage. No one told us we were over insured. Paying thousands of dollars more than we should have for years. Austin is the one who found the error. Thank you Austin. He better get a promotion. State Farm will only go back 30 days. They need to go back 20 years. Stay clear of this office."
We responded:
"Ruth, first I would like to thank you for the 45 years of business with State Farm which includes the 15 years with my agency.

When we receive a customer complaint, our number one goal is to resolve the issue as quickly as possible and to the customer’s satisfaction. In response to your complaint, I responded immediately, pulled archived policies from corporate dating back to the inception of your policy, and provided a detailed timeline addressing your concerns.

I understand that the outcome you wanted was not the one we were able to provide. While a one-star rating is never what we aim for, I do appreciate you taking the time to share your feedback.

I wish you and Mel the best."
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gail lough

April 1, 2026

5  out of  5
rating by gail lough
"Sam from Kathy's office assisted me on a policy change when my mother passed away. I do not use State Farm but Sam's demeanor, promptness responding and willingness to help me has changed my opinion about State Farm. He went above and beyond, quickly and politely to accommodate my requests. I highly recommend them due to his professionalism."
We responded:
"Thank you for the wonderful review, gail! It means so much to our Clackamas team to know we’re helping neighbors feel protected and cared for.

Kathy Buzalsky - State Farm Insurance Agent"
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薛丞傑

March 26, 2026

5  out of  5
rating by 薛丞傑
"Pretty thank you the professional agent - John’s help.
He is a kind / patient / professional agent. Highly recommend his consulting."
We responded:
"Thank you,! Your feedback is a great reminder of why we love what we do. Kathy Buzalsky - State Farm Insurance Agent"
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Mary Hoskins

March 24, 2026

5  out of  5
rating by Mary Hoskins
"I have been a customer of State Farm since 1966! I chose Kathy Buzalsky's office when I moved to Clackamas. I highly recommend them for accessibility, efficiency, and professionalism. They are quick and efficient. I just worked with Austin and found him to be responsive and efficient - like everyone in this office! Total fan!"
We responded:
"Thanks, Mary! We’re happy to see your review and thrilled you had a good experience with our State Farm office! Thank you for trusting us for your insurance needs.

Kathy Buzalsky - State Farm Insurance Agent"
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Sarah Wheeler

March 5, 2026

5  out of  5
rating by Sarah Wheeler
"I was getting nervous about adding my child to my car insurance and reached out to my agent and received a response very very quickly and then soon after the response had a meeting with a State Farm agent who was incredibly helpful and helping me understand what discounts I can use to help my child be a safer driver and lower her insurance. I really appreciate this group. They’re always incredibly quick with responses and very helpful."
We responded:
"Thank you for the wonderful review! It means so much to our Clackamas team to know we’re helping neighbors feel protected and cared for.

Kathy Buzalsky - State Farm Insurance Agent"
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Randy McFall

February 23, 2026

5  out of  5
rating by Randy McFall
"Had a great experience. They were not pushy and provided the information that I requested. Finally decided to give them our business after being with a competitor for over 50 years."
We responded:
"What an honor to earn your business after being with your company for so many years Randy. Thank you for sharing your experience."
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Lisa Miller

February 20, 2026

5  out of  5
rating by Lisa Miller
"John was the greatest in finding me more coverage at a lower price than progressive my current provider. It was so easy to sign up and the service was the best I've ever had. Thank you all for helping me save so much money on my car insurance. More people need to come to you, because state farm of Gresham rocks."
We responded:
"We appreciate the kind words, Lisa! Our Clackamas team is always happy to help.

Kathy Buzalsky - State Farm Insurance Agent"