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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jamie karn

September 17, 2024

5  out of  5
rating by jamie karn
"I contacted Kathy Buzalsky at State Farm insurance after I was tired of seeing my insurance rate rise every year. I was with Farmers Insurance for 40 years. I was a loyal longtime customer of Farmers Insurance, but I got tired of Farmers raising my rates over the last four years by ridiculous amounts. so I decided to shop around at different insurance companies for better rates. I contacted Kathy Buzalsky at State Farm because she has been in the business for over 36 years. She also was highly recommended by friends of mine. I worked with both Kathy and John Ralph at the Clackamas office and the quote I was given absolutely blew me away. The quote I was given was over $4000 a year less than what I was paying at farmers for the exact same coverage. I could not believe this, but it was true. And in addition to this, my deductibles were lower and my coverage was higher. This was unbelievable. I wish I would’ve contacted Kathy‘s office sooner because of all the potential money I could have saved over the years when I was still at Farmers Insurance. Kathy and John were able to produce an accurate quote in a very short time frame and made the process very easy for my family. don’t make the mistake I made by waiting to contact Kathy and John at State Farm insurance. If you’re looking to save real money on your homeowners and auto insurance, I would call them immediately to receive a quote. I can guarantee you that you will be saving some big money like me. I highly recommend Kathy Buzalsky and John Ralph at State Farm Insurance. Jamie Karn"
We responded:
"Thank you Jamie for such an amazing review! We are all doing the happy dance in the office.😀 We love saving customers money, but better yet we love bringing on new customers that are so enjoyable to work with. We appreciate you!"
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loyd parris

September 12, 2024

5  out of  5
rating by loyd parris
"Shalina has a great personality and professional presence when dealing with her customer's. Made me feel at ease and ensured my understanding of the coverage being provided by the policies I was requesting. Look forward to being a valued customer for some time to come."
We responded:
"Welcome to our agency Loyd! We are so glad that you had such a wonderful experience coming on board. We appreciate your business and look forward to providing you with the best service possible."
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Kayla Meltzer Music

September 11, 2024

5  out of  5
rating by Kayla Meltzer Music
"I just had the pleasure of working with Shalina Hollingbery from Kathy Buzalky’s State Farm Agency. Shalina was very responsive and easy to work with right off the bat! She wasn’t pushy at all with her sales tactic but instead used a wonderful consultative sales approach that made me feel like she had my family’s best interest at heart. When I wasn’t able to consult on the phone right away, she was open to working with me by email to get my quotes ready for me. As someone who used to work in the industry, I admired Shalina’s perfect balance of friendliness and professionalism."
We responded:
"Kayla, thank you for your wonderful review! Shalina is gifted at connecting with people because she truly cares about making sure they have the right coverages in place and at the best price we can offer. I feel fortunate to have her on my team and I appreciate you singing her praises. We are also very grateful to have you as our customer!"
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Elizabeth Sneed

August 24, 2024

5  out of  5
rating by Elizabeth Sneed
"I switched over to State Farm Insurance a few months back and have no regrets. I can't say enough great things about my insurance agent Shalina. She is absolutely amazing! Shalina is a true professional - attentive, knowledgeable, and genuinely caring about my family's insurance needs. She's always quick to respond to questions and concerns. If you are looking for insurance, reach out to Shalina at State Farm Insurance."
We responded:
"Shalina is a true asset to the agency as she doesn't just focus on providing the best rate, but she goes all out to make sure customers are well taken care of with the best coverages for their situation. I'm extremely lucky to have her on my team, and somehow she always seems to attract the best new customers as well. Thank you Elizabeth for your kind review."
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Rickie Hendrickson

August 15, 2024

5  out of  5
rating by Rickie Hendrickson
"We absolutely love Shalina and Kathy. They truly go out of their way to help us. We were a hug mess and they helped us getting everything organized again. Thank you so much. We appreciate you guys"
We responded:
"Rickie & Phuong, thank you for review! Our customers are always our number one focus and having people like you make it easy to care so much. Thank you for being our customers. We appreciate you!"
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Shawn Stanton

July 25, 2024

5  out of  5
rating by Shawn Stanton
"I was with Kathy's State Farm Agency for a little over two years and had an overall great experience. My last account representative, Ed Vetsch, was amazing! We only worked together for a few months before I moved out of state, but every time I contacted the office with a question or issue, Ed provided excellent customer service. He was a true joy to work with. If I move back to Oregon, I definitely plan to keep my insurance with Kathy's agency so I can once again say my insurance representative is Ed from State Farm."
We responded:
"Thank you Shawn for recognizing Ed. He is our friendly voice when customers call in and the first smiling person they see when they walk in the door. He has a way of always making everyone feel welcome. Fingers crossed that you move back to Oregon!"
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Deborah Elliott

July 18, 2024

5  out of  5
rating by Deborah Elliott
"I had the best experience working with Shalina on my home and auto quotes. She went above and beyond. She took the time to get to know me and my insurance needs! She made it so easy for me and saved me a ton of money! Highly recommend!!"
We responded:
"This is music to our ears here in the agency! We love it when team members are recognized for going the extra mile for our customers. Thank you, Deborah for taking the time to share your wonderful experience."
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cindy martin

July 12, 2024

5  out of  5
rating by cindy martin
"I am very satisfied with the service I received from Sam . I called him to get Insurance and in only 2 days I am set . As they say "Statefarm is there" and they sure were. I highly recommend them . Cimdy"
We responded:
"Aww we LOVE these reviews! Thank you, Cindy for the review, and we are so happy that we were able to help you."
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Jonah Eades

July 4, 2024

5  out of  5
rating by Jonah Eades
"Shalina was super helpful and quick with getting my coverage started. Very friendly and funny!"
We responded:
"We all enjoy Shalina's sense of humor as well! Thank you, Jonah for taking the time to share your positive experience."
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Murku

June 11, 2024

5  out of  5
rating by Murku
"Many thanks to Sam, who patiently answered the questions in detail. I hope we can work together for many years."
We responded:
"Murku, thank you! Sam is an integral part of the agency, and works hard to make sure customers are satisfied. We look forward to you being our customer for many years as well."
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Craig Hutchinson

June 1, 2024

4  out of  5
rating by Craig Hutchinson
"Austin did a good job of making sure the coverage within each policy was best for our circumstances and in a very responsive timeline."
We responded:
"Thank you for the review Craig! We take pride not only in trying to provide the best price, but making sure the coverages are the best as well."
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Son Phung

May 28, 2024

5  out of  5
rating by Son Phung
"I have a chance to work with Sam on auto and renter insurance and he provided great customer service as well as explained terms and conditions so that i fully understand my rights."
We responded:
"Understanding your policy and coverages is so important Son. We appreciate that you allowed Sam the opportunity to explain these to you. Thank you for the review!"
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tanya g

May 14, 2024

5  out of  5
rating by tanya g
"Shalina was amazing! Some of the best customer service I’ve ever encountered with insurance. I didn’t have to talk to any robot or be on hold. She got straight to the point and layed out all of my options. Would recommend!"
We responded:
"Love to see these types of reviews Tanya! It's wonderful when we can take care of a new customer with the coverages and premiums that make them happy. The best part is that it is all done with a smile on our face and a caring heart. 😊"
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Nakkia Robinson

May 8, 2024

5  out of  5
rating by Nakkia Robinson
"I just wanted to take a moment to Thank Shalina at State Farm. She is an amazing person, very friendly and easy to talk too. Shalina helped me with my families auto and house insurance needs. She is informative, thoughtful, and caring. Thank you Shalina!"
We responded:
"Nakkia, my agency team and I are beyond thankful to have Shalina on the front-end helping customers navigate the right coverages and trying to find the best price at the same time. When you have a genuine caring for customers, it comes through loud and clear in the conversation. Thank you for sharing your positive experience that you had with Shalina. I agree with you that she’s pretty amazing. "
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Mr. Travis Taylor

May 1, 2024

5  out of  5
rating by Mr. Travis Taylor
"I want to give a shout out to Shalina who had been beyond helpful, very informative, patient and kind. Shalina is a ROCKSTAR at State Farm and one representative I would choose to work with if I was you! Thank you for the support through finding insurance and making sure it is the best policy possible for me!"
We responded:
"Thank you Travis for recognizing Shalina. She truly is our Rock Star, and we are all thankful to have her on our team. I appreciate you taking the time to give the review and most importantly we appreciate that you are our customer! "
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Mark Vuong

April 4, 2024

5  out of  5
rating by Mark Vuong
"Shalina is very knowledgable, experience and care about her clients. I'm very happy that she spent her busy day to help and figure out all my insurance needs."
We responded:
"Thank you Mark for taking the time to recognize Shalina and the value she brings to our customers. When you sincerely care about people and what is important to them, making sure they have the right coverages and best premium in place is a natural process. We are so glad that you are back with us!"
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Kemoni Bailey

March 1, 2024

5  out of  5
rating by Kemoni Bailey
"I had the pleasure of working with Shalina today for my car insurance needs, and I must say, she was nothing short of exceptional. From the get-go, Shalina demonstrated an unparalleled level of customer service, staying on the phone with me, patiently walking me through the entire process, and answering every question I had with clarity and detail. Her expertise and knowledge in the field were evident, providing me with invaluable information that helped me make an informed decision. But it wasn’t just her professional skills that made the experience outstanding; it was also her great sense of humor that made what could have been a tedious process, enjoyable. Thanks to Shalina, I ended up saving a significant amount of money on my car insurance, a testament to her commitment to ensuring the best for her clients. I couldn’t have navigated through the day without her guidance and support. So, a huge thank you to Shalina for not just being a fantastic consultant, but also a delightful person to interact with. Her dedication and positive attitude have truly set a high standard for customer service. Highly recommend her to anyone looking for not just insurance, but peace of mind. Thank you, Shalina, for everything!"
We responded:
"Kemoni, what a touching and accurate description of our sales manager, Shalina. Not only does she look for the best possible rate for new customers, but she also provides the best coverages to protect you in the event of a loss. Shalina is genuinely one of the kindest people I've met and we are so fortunate to have as part of the agency. Thank you for taking the time to write such a beautiful review, and we are grateful to have you on board with us!"
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Junior García

February 28, 2024

5  out of  5
rating by Junior García
"Shalina went above and beyond to help me get quotes for my home and vehicle. Made the whole process so quick and simple. Answered all my questions and returned my calls promptly. Overall great customer service. Highly recommend !"
We responded:
"Junior, I'm so glad that you had the opportunity to work with Shalina. She genuinely loves our new customers and goes out of her way to make it a wonderful experience all while saving them money. We all appreciate your review!"
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Kylie Bissett

February 16, 2024

5  out of  5
rating by Kylie Bissett
"Shalina called me promptly after requesting a quote and was awesome to work with! She helped me figure out what I needed and seemed to actually care about my situation vs other companies I worked with that took an hour to get hold of. Thanks so much Shalina!"
We responded:
"We love hearing about great experiences from our new customers. Thank you for sharing Kylie and we look forward to having you on board with us!"
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chad

February 13, 2024

5  out of  5
rating by chad
"There's a bunch of names getting thrown out there, but none of them come close to Lynanne. She single handedly makes up for all the bad customer service I've ever dealt with. Let me ask you this. What do you want from a customer support line? Good. Now write that down, call Lynanne, and "want" no more. That simple. You got questions? She's got answers. You got concerns? She's got affirmations. I actually stopped using Web MD, and just started calling Lynanne. Not because she gives medical advice. It's because I got a fever. And the only prescription, is more Lynanne."
We responded:
"Wow, there are no words except thank you for thinking so highly of Lynanne. We all happen to think she is amazing so it's wonderful the rest of the world does to. We appreciate the review Chad!"
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Forrest Cowie

February 7, 2024

5  out of  5
rating by Forrest Cowie
"Shalina made my day and answered all of my questions thoroughly and respectfully. She single handedly earned my business 100%. Would recommend"
We responded:
"Forrest, thank you for spreading the word on how great Shalina is. We happen to agree with you...she is quite amazing! Thank you for the review!"
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Dan Bern

January 29, 2024

5  out of  5
rating by Dan Bern
"I am very happy with State Farm agents Ed and Matt. They're both knowledgeable, accurate and confident on the information they gave me regarding my insurance needs. Also, answered all of my questions in complete detail, very honestly and absolutely exceeded all of my expectations!! Pattie and Lynanne were equally wonderful and helped me tremendously. Outstanding agents!! Great teamwork!! Thanks so much!!!!"
We responded:
"I love it when my agency team stands out and receives such a wonderful review! Thank you for taking the time to recognize their dedication and hard work."
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Mandy Durham

January 26, 2024

5  out of  5
rating by Mandy Durham
"THIS IS IN NO WAY A PAID ENDORSEMENT!!! I am a State Farm (and Shalina Hollingbery) customer FOR LIFE now. I came from another agency and I feel infinitely more informed and protected with State Farm!! I am saving SO MUCH MONEY for so much more coverage. Kathy's office is NOT paid on commission. So they are not pushy or sales based! The whole crew is kind and not judgemental and totally transparent about what you're getting. Shalina was willing to work with me on scheduling and communication regardless of how small the question or what time of day or evening! Seriously, BEST SERVICE EVER!!! I can't say enough good things about my experience."
We responded:
"Mandy you are the icing on top of the cake today! Thank you for the amazing review, and we are so excited to have you as our customer."
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Nathan Tarbet

December 27, 2023

4  out of  5
rating by Nathan Tarbet
"Have had nothing but good customer service experiences; though I thankfully haven't had to make any claims."
We responded:
"We appreciate your review Nathan, thank you!"
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Jenny Weller

December 7, 2023

5  out of  5
rating by Jenny Weller
"Best agent I've ever had!"
We responded:
"You're the best Jenny! Thank you. 😊"